Contact Us

Spins Deluxe customer support is here to help with questions, account-related issues, technical concerns or general feedback. Our advisers can assist with deposits, withdrawals, verification checks, security advice and troubleshooting across desktop and mobile. Contact us by email, phone or live chat for practical help and clear guidance. For commercial or partner matters, including affiliate requests, please use the dedicated contacts listed below for a prompt and helpful response from the right team at SpinsDeluxe.

Department	Contact
Customer Support	[email protected] (live chat 24/7; email replies within 24 hours)
General Enquiries	[email protected] (account and billing support)
Affiliate Enquiries	[email protected] (affiliate sign-ups and partner team)
Phone	+44 20 7946 0835 (Mon-Fri, 09:00-18:00)
Working hours	24/7 live chat; email support Mon-Fri 09:00-18:00

Contact Us by Email

Email is our preferred way to handle detailed requests, account issues or matters needing documents. Please contact [email protected] with a clear subject line and include up-to-date contact details and any relevant account references to avoid delays. Attaching copies of ID or other supporting documents where applicable will help speed verification and resolution of your enquiry.

Contact Form

Name

<label for="email" style="font-size:14px;color:#222;">Email</label><input id="email" name="email" type="email" placeholder="[email protected]" required style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;" /><label for="message" style="font-size:14px;color:#222;">Message</label><textarea id="message" name="message" rows="6" placeholder="Message for Spins Deluxe. Include account ID if applicable." required style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><input type="hidden" name="brand" value="Spins Deluxe" /><input type="hidden" name="brand_alt" value="SpinsDeluxe" /><button type="submit" style="padding:10px 14px;background:#0070c9;color:#fff;border:none;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

Support response times: most enquiries are answered within one business day. Simple account or payment queries are usually resolved quickly by our team; more complex cases such as verification, disputed transactions or security reviews may take longer depending on investigation needs and third-party response times. We aim to keep you updated throughout the process and will escalate urgent matters where required.

Feedback

We’d love to hear from you about Spins Deluxe. Please send feedback, suggestions or ideas to help improve games, payments and the site layout. All comments are reviewed carefully and used to refine the service, speed up fixes and improve usability. Contact our team via site chat or email [email protected]. Thank you for helping SpinsDeluxe improve.