Data Privacy Policy
Welcome to the privacy policy for Spins Deluxe. This page explains how we collect, use and protect personal information when you create an account, play games or use our site. We take your privacy seriously and set out below the types of information we handle, why we process it and the choices available to you.
Types of data we collect
Personal data
We collect information you provide when registering or verifying your account, such as your name, date of birth, address, email and phone number. We also collect identity documents when verification is required to protect your account and to comply with legal obligations.
Technical data
Technical data includes IP address, device identifiers, browser type, operating system and log data from your sessions. This information helps us keep the site secure and optimised for use on desktop and mobile browsers.
Transactional data
When you make deposits, withdrawals or bets we record transactional details such as payment method, transaction amounts, currency and timestamps. We may also keep records of gameplay and account activity for security, dispute resolution and responsible gambling checks.
How we use your information
We use personal and technical data to operate your account, process payments, prevent fraud, carry out identity checks and comply with legal requirements. We may also use data to respond to enquiries, resolve disputes and improve site functionality. Where we rely on consent for marketing, you can withdraw that consent at any time.
Data protection and storage
We store personal information on secure servers and apply technical and organisational measures to reduce the risk of unauthorised access. Access to personal data is restricted to staff and authorised service providers who need it to perform their roles. We retain data only for as long as necessary for the purposes described or as required by law.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, support login sessions, analyse site performance and tailor content. You can manage cookie settings in your browser and through any cookie controls visible on the site. Blocking certain cookies may affect site functionality.
Your rights
You have rights to access personal information we hold about you, request correction of inaccurate data, request deletion in certain circumstances and object to or restrict processing. You may also request a copy of your data in a portable format where applicable. To exercise these rights, please use your account settings or contact us directly.
Access, correction and deletion
To view or update your details, sign in to your account and edit your profile where available. For other requests such as deletion or data export, contact [email protected] with your account details and the nature of your request. We will respond to legitimate enquiries and may require verification before acting on requests to protect your account.
Information sharing and third parties
We share personal data with service providers who support payments, identity verification, fraud prevention and technical hosting. We may also disclose information to comply with legal obligations or to protect safety and security. We do not sell personal data to third parties.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices. Any material changes will be posted on this page and will apply to all users of SpinsDeluxe going forward.